Deskside Support Engineer

Our client is an IT services company based in Dublin 17 who require an experienced Deskside Support Engineer to provide offsite support on a permanent basis.

The successful candidate will be responsible for providing technical services and support.

Suitable applicants must have a minimum of 2 years of experience in both remote and on-site support.

Job Reference: BBBH 16695

What will a Deskside Support Engineer do?

  • Working closely with customer within a team to deliver support for their daily ICT requirements
  • Responsible for monitoring customer’s IT infrastructure.
  • Responsible for identifying issues and taking preventative action to ensure business continuity.
  • The range of products includes but is not limited to Microsoft, HP, IBM, Active Directory, Symantec, Citrix and VMWare.

The Ideal Candidate:

  • A proven history of being able to troubleshoot and resolve technical issues across a client base with varying infrastructure and services
  • A minimum of 2 years of experience in both remote and on-site support
  • Desktop Support- supporting, troubleshooting
  • Experience in Active Directory Support would be valuable
  • Desktop & Remote Admin- Administering
  • Supporting all levels of Windows Server from 2003 to 2012
  • Knowledge of Microsoft Technologies, including Exchange 2010 and Server 2008
  • Providing Hardware and software support
  • Consulting with 3rd party companies when issues needed to be escalated
  • Working with all levels of
  • Windows OS from Windows 7 to 10
  • Working with 3rd level support on projects which include Office365
  • Successfully helping users to migrate to Office 365 and solving any related problems

Interested in this opportunity?

Submit your CV (in a Microsoft Word format) today!


Perhaps this role didn’t fully fit your criteria, not to worry – we have many similar roles advertised on our website – www.allenrec.com

Please don’t hesitate to contact any of our team with any questions you may have on Email: or Phone: +353 1 6694040.

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