Overview

Application Support with German and Russian

For one of our leading clients within automotive space, we are currently looking for a talented Application Support with German and Russian to join their rapidly expanding operations in Wroclaw.

This will be a flexible cooperation on B2B basis. The organization is a highly recognized and top-rated employer in the region.

Please only apply if you are eligible to work in EU since our client does not sponsor visas/work permits.

Job Reference: BBBH17607

What if we said:

  • Fantastic opportunity to participate in the organization strategic/priority IT projects;
  • Being part of multicultural and multilingual environment;
  • Encouragement to present and implement your own ideas;
  • Flexible B2B or permanent cooperation and possibility for internal mobility;
  • Attractive compensation package based on your skills & experience.

Project description:

  • Receiving (Answering phone calls from end users) and registering Service Requests (SR)
  • Trouble shooting and resolution of SR’s
  • Transfer/Escalation of SR’s to other Support Groups
  • Keeping track of and follow up of SR’s transferred to other SG
  • Informing users as to the progress of SR’s Responsibility for the Team SR’s
  • Other duties as assigned by management.

Minimum requirements:

  • Microsoft environment knowledge;
  • Understanding of networking principals;
  • Analytical ability to troubleshoot complex incidents;
  • General IT knowledge as a base to quick learn and support large number of business applications;
  • Business level English & availability to work onsite in Wroclaw;
  • German – C2 native proficiency & Russian – C1 proficiency

Interested in this opportunity?

Submit your CV (in a Microsoft Word format) today!

OR

Perhaps this role didn’t fully fit your criteria, not to worry – we have many similar roles advertised on our website – www.allenrec.com

Please don’t hesitate to contact any of our team with any questions you may have on Email: or Phone: +353 1 669 4040 or +48 122 119 037

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