ITSM Knowledge Manager

We are currently looking for a seasoned ITSM Knowledge Manager to join a growing Danish, full – service IT house who operate in the financial space based in central Warsaw.

The successful candidate will have 3+ years of experience in as a Knowledge Manager who has a technical background in Windows, VPN, Citrix, Networking.

This a flexible cooperation on B2B, preferably long-term.

Our client is currently conducting all interviews online and is onboarding all new employees remotely.

Job Reference: BBBH 18761

Please only apply if your skillset matches the job advert and if you have a valid working visa, as our client does not provide visa sponsorship.

Ideal Candidate will possess:

  • 3+ years of experience as a Knowledge Manager in ITSM.
  • Experienced acting as a link between end-users and developers for the knowledge module.
  • Experienced arranging workshops to present and train the team and other future users.
  • Experienced leading effective meetings to reach objectives and goals of the process.
  • Skilled in preparing and planning the development of Knowledge Management.
  • Experienced writing technical needs for the development of the knowledge module
  • Technical skillset including Windows, VPN, Citrix, Networking.
  • ITIL Certified.
  • Educated to University Degree level.
  • Business level English, EU Citizenship, and ability to work onsite in Warsaw.

What you can expect:

  • Be the part of a dynamically growing start-up organization in Poland.
  • Central location in Warsaw – very modern office infrastructure along with the playroom.
  • Exposure to various sites of the business and the opportunity to work on different projects.
  • Very competitive compensation on a B2B basis.

Let Allen Recruitment work for you:

Allen Recruitment is a specialist ICT recruitment firm and has been successfully placing candidates in great jobs across Europe for the past 20 years.

A key recruitment partner to a growing number of Financial Services, Banks and Fintech companies in Europe. With aggressive hiring plans for 2020 and beyond, we are assisting our client’s source talented Technology Professionals across Europe.

Interested in this opportunity?

Submit your CV (in a Microsoft Word format) today!


Perhaps this role didn’t fully fit your criteria, not to worry – we have many similar roles advertised on our website – www.allenrec.com

Please don’t hesitate to contact any of our team with any questions you may have on Email: or Phone: +48 122119037

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